Privacy Policy
Privacy Policy
Fairown Renewal OÜ (hereinafter “Nowa” or “we”) is committed to protecting the personal data of our customers and users. This privacy policy explains how we collect, use, transfer, and store personal data. Our activities comply with the European Union General Data Protection Regulation (GDPR) and the laws of the Republic of Estonia.
Collection and Use of Personal Data
We collect personal data to fulfill contractual obligations, communicate with users, or provide quality services. Personal data may be collected in the following ways:
When you provide your contact information on our website (e.g. name, email, phone number, delivery address)
When you make a purchase or apply for financing
When you use our website and related services (including cookies and browser information)
When you participate in campaigns or contact our customer support
Collection of Other Data
We also collect non-personal data that cannot be linked to any individual – such as browser type, device information, age, or language preference. This data helps us improve user experience and develop our website.
Use of Personal Data
We use collected personal data to:
Deliver your order or inform you about its status
Send reminders or important updates about your device
Provide better customer service and smoother user experience
Fulfill legal obligations
We do not share your personal data with third parties without a legal basis.
Data Sharing with Authorized Processors
Personal data may be shared with authorized partners who help us deliver our service. All partners comply with data protection regulations and are obligated to keep your data confidential. Our partners include:
Maksekeskus AS – for payment processing
Logistics partners – for order delivery
Data analysis or IT partners supporting service operations
Data Access and Changes
You have the right to access, modify, or delete your data. Contact us at support@nowa.earth or use the chat window at the bottom right corner of our website.
Data Protection
We apply all reasonable security measures (including technical, physical, and organizational) to protect your personal data from unauthorized access, loss, or unlawful processing.
Cookies
Our website uses cookies to improve your experience and analyze site usage. You can manage cookies in your browser settings.
Changes to the Privacy Policy
We reserve the right to update this policy. All changes will be published at:
https://nowa.earth/privacy-policy
Customer Support
For the best service, please contact us directly through our website:
Click the chat window in the bottom right corner
Privacy-related questions: support@fairown.com
Phone: +372 324 7696 (urgent matters only)
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